Purpose

Joyclove Group recognizes the importance of providing flexible work arrangements to our employees. The Remote Work Policy outlines the guidelines and expectations for employees who work remotely, ensuring productivity, accountability, and a positive work-life balance.

Scope

This policy applies to all full-time and part-time employees of Joyclove Group who have been approved to work remotely on a regular or occasional basis.

Eligibility

Employees must meet the following criteria to be eligible for remote work:

• Have completed a minimum of six months of continuous service with the company.
• Have a satisfactory performance record.
• Have a job role that can be effectively performed remotely.
• Receive approval from their direct supervisor and the HR department.

Remote Work Agreement

Eligible employees must complete and sign a Remote Work Agreement that includes:

• Specific days and hours when the employee will be available for work.
• A description of the designated workspace.
• Agreement to adhere to all company policies and procedures while working remotely.

Expectations and Responsibilities

Employee Responsibilities

• Maintain a designated, safe, and ergonomic workspace.
• Be available and responsive during agreed-upon working hours.
• Attend all required meetings and collaborate with team members as needed.
• Protect company information by following all security protocols.
• Complete all assigned work in a timely manner.

Manager Responsibilities

• Clearly communicate job expectations and performance metrics.
• Provide regular feedback and support to remote employees.
• Ensure remote employees have the necessary resources and tools to perform their jobs effectively.
• Foster an inclusive environment that encourages communication and collaboration among remote and on-site employees.

Communication

• Employees must be accessible via email, phone, and any other communication tools used by the company during their working hours.
• Regular check-ins between remote employees and their supervisors are required to discuss progress, address any issues, and maintain team cohesion.
• Employees must inform their supervisors of any changes to their remote work schedule.

Equipment and Expenses

• The company will not provide equipment, such as laptops, mobile phones and printers, to remote employees. 
• Employees are responsible for maintaining their equipment in good working condition.
• Reasonable expenses related to remote work (e.g., internet costs) may be reimbursed with prior approval and in accordance with the company’s expense reimbursement policy.

Security and Confidentiality

• Remote employees must follow all company data protection and confidentiality policies.
• Ensure that all company data and information are securely stored and transmitted.
• Report any security breaches or concerns immediately to the IT department.

Health and Safety

• Employees must ensure their remote workspace complies with health and safety regulations.
• The company may conduct remote workspace assessments to ensure compliance.

Performance Evaluation

• Remote employees will be evaluated based on their output and performance metrics, similar to on-site employees.
• Regular performance reviews will include an assessment of the remote work arrangement’s effectiveness.

Termination of Remote Work Arrangement

• Either the employee or the company may terminate the remote work arrangement with reasonable notice of 15 days.
• The company may terminate the arrangement, with immediate effect, if performance issues arise or if the arrangement is no longer in the company’s best interest.

Policy Review

This policy will be reviewed periodically and may be updated to reflect changes in business needs, technology, or legal requirements.

Conclusion

Joyclove Group is committed to supporting a flexible work environment that promotes employee well-being and productivity. By adhering to this Remote Work Policy, employees and managers can ensure a successful and efficient remote work experience.

Approved by: Ms. Deepika Sharma, CHRO – Joyclove Group
Date: 02nd January 2024

Joyclove Group reserves the right to modify this policy at any time. For any questions or clarifications, please contact the HR department.